Legal
Privacy Policy
Last updated: June 2026 — Cakes by Special Events, a brand of Special Events Dubai
Your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights in relation to it. Please read it carefully before submitting an enquiry or using our website.
1. Who We Are
Cakes by Special Events is a luxury cake and dessert studio operating under Special Events Dubai, a company registered and operating in the United Arab Emirates. Our studio is located at Villa 7b, 93rd St, Al Bada'a, Dubai, UAE. When you interact with our website or submit an enquiry, you are sharing your information with Special Events Dubai and its brands.
2. Information We Collect
We collect information you provide directly to us, including your full name, email address, phone number, event date, occasion type, number of guests, and any details you share about your vision or requirements. We do not collect payment information through this website.
3. How We Use Your Information
We use the information you provide solely to respond to your enquiry, prepare a bespoke cake proposal, communicate with you regarding your order, and improve our services. We do not use your information for automated decision-making or profiling.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. Your enquiry details may be shared internally within Special Events Dubai for the purpose of fulfilling your order. We may share information with service providers who assist us in operating our business (such as communication tools), subject to confidentiality obligations.
5. WhatsApp Communications
When you submit an enquiry through our contact form, your details are sent directly via WhatsApp to our team. By submitting the form you consent to receiving a response through WhatsApp. WhatsApp communications are subject to Meta's own privacy policy and terms of service.
6. Data Retention
We retain your personal information for as long as necessary to fulfil your enquiry or order, and as required by applicable UAE law. Enquiry records may be kept for up to three years for business and legal purposes.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise any of these rights, please contact us at [email protected] or call +971 52 668 3035. We will respond within a reasonable timeframe.
8. Cookies & Analytics
Our website may use cookies and analytics tools to understand how visitors interact with our pages. No personally identifiable information is collected through cookies without your consent. You may disable cookies through your browser settings at any time.
9. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Special Events Dubai — Cakes by Special Events Villa 7b, 93rd St, Al Bada'a, Dubai, UAE Email: [email protected] Phone: +971 52 668 3035